Contact Us

Last updated: October 31, 2026

Customer service is handled by our own team at our Dublin, Virginia location. The same people who answer email and phone also process returns and can look up order details directly.

Email: info@hottoria.com
Phone: +1 540 674 8356
Service hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time
Address: 6329 Ruebush Rd, Dublin VA 24084, United States

Email is usually the fastest way to reach us for order changes, return requests, and shipping questions. If you call outside service hours, leave a voicemail with your order number and the best time to call back. We return calls in the order they are received.

If your message is about a return, include the information listed in our Return & Refund Policy so we can respond without asking you for the same details twice. For privacy requests, use the same email address and write “Privacy Request” in the subject line.

You can also use the contact form at the bottom of this page. Messages sent through the form go to the same inbox as direct emails and are handled during the same service hours.